Contact Us

We're here for you.

Digital first, human whenever you need us.

Choosing your gown is a big moment, and questions are part of it. Wherever you are in the world, our team is one message away.

Get in touch

Tap to contact us the way that suits you.

Opening hours

All times in Hong Kong time (GMT+8).

Online support

Messages, calls and email

Monday – Friday11:00 – 19:00
Saturday – SundayClosed

Messages sent outside these hours are answered the next business day.

Hong Kong showroom

By appointment only

Tuesday – Sunday11:00 – 19:00
Last appointment18:00
MondayClosed

23/F Winsome House, 73 Wyndham Street, Central, Hong Kong
Book an appointment →

Taiwan showroom

By appointment only

Tuesday – Sunday11:00 – 19:00
Last appointment18:00
MondayClosed

Book through WhatsApp or LINE.
Message us on LINE →

Languages

English · Cantonese · Mandarin

Response

Within one business day

Urgent?

Call or WhatsApp us

Privacy

Your details stay private

Not sure where to start?

Tell us your date, budget, size and what matters most to you. We'll help you narrow it down.

Virtual consultation

Talk to our team online and get personal recommendations from anywhere.

Book a video call →

Showroom visit

See, touch and try in person in Hong Kong or Taiwan, with styling support.

Book an appointment →

Chat with us

Send a quick question, screenshots or your inspiration on WhatsApp, LINE or Instagram.

WhatsApp us →

Explore yourself

Browse, compare and read our FAQs at your own pace.

Read our FAQs →
How we can help

Choosing & styling

Not sure what suits you

Narrowing your choices

Comparing gowns

Silhouette and style advice

Budget recommendations

Matching your venue

Fit & alterations

Sizing and measurements

What can be altered

Fit questions

Remote alteration guidance

On-site fitting support

Orders & delivery

Order status

Shipping worldwide

International orders

Returns and resale

Last-minute questions

Collection and pickup

Products & services

Sample Sale

Rental

Made-to-Order

Bespoke

Fabrics and materials

AI Try-On (coming soon)

Your gown. Your time. Your decision.

Need a human? We're still here.

WhatsApp us